Terms & Conditions
+852 8191 2446
We are committed to two main principles: Privacy Protection and Transparency.
We are committed to ensure that your privacy is protected. Therefore, we are very careful with user-data, only saving the very least of information we need to be able to fully operate. All data is fully enclosed and encrypted, providing you with the highest level of privacy security possible.
The terms and conditions set out in these terms and conditions apply only to Subscriptions taken out directly via our website www.songstats.com (the “Site”).
By placing an order for the Subscription, you warrant that: you are legally capable of entering into binding contracts; and you are at least 18 years old.
By submitting your payment and other subscription details, you are making an offer to us to buy the Subscription. Your offer will only be accepted by us and a contract formed when we have successfully verified your details, at which point we will provide you with access to your Subscription. We reserve the right to reject any offer in our discretion, for any or no reason.
You agree to pay the price at the rate notified to you at the time you take out your Subscription. We may modify the price of any Subscription, remove and/or offer certain other subscription services from time to time. We will always tell you in advance of any increase in the price of your Subscription and offer you an opportunity to cancel it if you do not wish to pay the new price.
When you subscribe you must provide us with complete and accurate payment information. By submitting payment details you promise that you are entitled to purchase a Subscription using those payment details. If we do not receive payment authorisation from the card issuer or bank or any authorisation is subsequently cancelled, we will not accept your order and we may immediately terminate or suspend your access to your Subscription and may in suspicious circumstances contact the card issuer or bank and/or law enforcement authorities or other appropriate third parties.
In addition to the Subscription payment, you are responsible for paying any internet connection or other telecommunications charges that you may incur by accessing the App or using the services available on it. For example, your mobile network operator may charge you for data or roaming services.
It is always possible that, despite our best efforts, the Subscription prices listed on the Site may be incorrectly priced. If we discover a pricing error, we will inform you of this error and we will give you the option of continuing to purchase the Subscription at the correct price or cancelling your order. If we are unable to contact you using the contact details you provided, we will treat the order as cancelled and notify you by email. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Subscription to you at the incorrect (lower) price.
After any minimum term or free-trial period specified in the order process your Subscription will automatically renew monthly at the rate notified to you at the time you take out your Subscription. We will take payment using the same card or other payment method that you previously used or supplied to us in the order process.
After any minimum term specified in the order process that applies to your Subscription, you may cancel your Subscription at any time and cancellation will only take effect at the next payment date. There are no refunds for unused parts of your Subscription. You may cancel your Subscription from the Subscription Management screen.
We may end your Subscription at any time by writing to you if (i) you do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due; (ii) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Subscription; (iii) we have reason to believe you have been acting fraudulently.
Cancellation by you if there is a problem with the Subscription Service and Complaints.
If you have any questions or complaints about the product, please contact us at firstname.lastname@example.org
We are under a legal duty to supply products that are in conformity with this contract. Nothing in these terms will affect your legal rights.
This site is not affiliated with or part of the companies from which we are collecting data, including but not limited to: Spotify, SoundCloud, Beatport, YouTube, Apple Music, and iTunes. The data shown on this website are retrieved directly from the APIs for these services
All the information we collect is related to providing our services. The information we collect depends on whether you just visit our website without a registration or whether you register with us in order to become part of Songstats. Depending on your preferred use of our website, we may collect and store the following information:
As unregistered visitor of our website, we may collect information about your browser, your location, your surfing behavior, and access statistics.
As a user of our dashboard we may additionally collect some information via the API of the Social Network(s) you connect with when supporting your selected content (to learn about the information provided by other sources, see section 4.2). This information may include: your e-mail address, your name, your age, your friends lists, and the content you like and support.
We also collect the following details for the purpose of completing a transaction: your PayPal Login (but not your password), your address, your bank details and your date of birth.
If you connect a Social Account, you will be asked your permission to share certain information from your Social Account(s) with us. This may include your first name, last name, email address in order for us to verify your identity and gender, general location, a link to your Social account profile, your time zone, birthday, profile picture, your "likes" and your list of friends.
If you wish to leave Songstats, you can email us at email@example.com
We may use the information that we collect about you for the following purposes:
• to provide, maintain, personalize, protect and improve Songstats, your Songstats account, our services, products, and advertising, including those from third parties, for example by providing customized, personalized, or localized content, recommendations, features, and advertising on Songstats;
• to publish your public profile with the information you choose to publish publicly, such as your name, photo, links to other social profiles, and actions you take on Songstats or on third-party applications connected to your Songstats account
• to provide other users with information regarding people’s listening and supporting behavior of their content;
• to ensure technical functionality of Songstats, provide you with technical support, develop new products, functions and services, and analyze your use of Songstats, including your interaction with applications, advertising, products, and services that are made available, linked to or offered through the Service;
• to communicate with you for Songstats-related updates and notifications or research purposes including via e-mail, notifications, or other messages, which you agree to receive;
• to respond to you about any comment or enquiry you have submitted;
• to communicate with you, either directly or through one of our partners, for marketing and promotional purposes via e-mail, notifications, or other messages, consistent with any permissions you may have communicated to us (e.g. through your Songstats account settings); whereas you have always the option to opt out from receiving certain messages (see section 8 below);
• to enable and promote Songstats, including its features and content as well as products and services made available through Songstats;
• to process your payment and payouts and to prevent or detect fraud; all payment verification information is transmitted using industry-standard SSL (Secure Socket Layer) encryption; we comply with the Payment Card Industry Data Security Standard;
• to enable age restrictions;
• to provide you with features, information, advertising, or other content which is influenced by your location and your location in relation to other Songstats users; and
By connecting your Songstats account to your Social Network account(s), you allow us to automatically share your activity and activity-related stories with that Network(s), including the content you consume. You understand and agree that such information may be attributed to your Social Network account and may be published on such Social Network. Although this information may be automatically shared by default, we inform you of the controls that you can use to limit the sharing of this information in section 8 below. The Social Network(s) may also provide similar controls.
Songstats also enables you to share a particular item of content or a playlist that you have created, on an individual basis, to your Social Networks, other third party services, other Songstats users, and others.
We do not share your information unless one of the following circumstances applies:
We will share personal information with others when we have your consent to do so. For the sharing of any sensitive personal information, we require your explicit opt-in consent.
We may share information with advertising partners in order to send you promotional communication about Songstats or to show you more personalized content, including relevant advertising for products and services that may be of interest to you, and to understand how users interact with advertisements. The information we share is in a de-identified format (for example, through the use of hashing) that does not personally identify you.
Please see section 13 below to learn about cookies and other technologies that we and third parties use to serve you more relevant ads and your options.
In addition to the above, we may also share your information with third parties for these limited purposes:
• to respond to legal process (e.g., a court order or subpoena), if we believe in good faith that it is necessary to do so; to comply with requirements of mandatory applicable law; to protect the safety of any person; to protect the rights and property of Songstats, including to enforce the Terms & Conditions; and to address fraud, security, or technical issues; or
• to academic researchers for purposes including statistical analysis and academic study, but only in a de-identified format; or
• to publish de-identified or aggregate information about the use of Songstats.
Please note that all personal information you display or communicate using interactive features of Songstats and your Social Networks becomes public information and we are not responsible for any information you choose to make public. We may, but have no obligation to, monitor such traffic via electronic software or otherwise in order to check for obscenity, defamation or abusive language, which we reserve the right to remove at any time. In addition, Songstats cannot be held responsible for any consequences which flow from your decision to communicate or interact with other Songstats users in places or under circumstances which we do not control.
We are committed to protecting your information. Since your password protects your user account, you should use a unique and strong password that only you know of, limit access to your computer and browser, and log out after having used Songstats. You should never disclose your password to unauthorized people. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use certain security measures to help keep your personal information safe. While we take data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information. In the event that we believe that the security of your personal information in our possession or control may have been compromised or could be at risk, we may seek to notify you. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please contact us.!
We want to give you as much control about your information as possible. Therefore, we provide you with settings to allow you to choose your preferences concerning certain information. You can adjust the settings in your account (go to your Profile page).
We may also use third party services using cookies or similar technologies showing you personalized ads on our behalf. Please see section 12 below to learn how to opt-out of those. Please be aware that even if you opt out of interest-based ads, you may still see ads, which likely are not as appealing to you.
We may display advertisements from third parties and other content that links to third party websites. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your personal information.
Songstats is not intended for use by and not directed to children. Anyone under the age of 13 is not permitted to use Songstats and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from children under the age of 13 or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible. If you have reason to believe that we may have collected any such personal data, please notify us immediately at firstname.lastname@example.org.
You can access most of your information you provide us with through your account and profile page. If you wish to access, change or delete any other personal data we hold about you, or have any question about the information we hold, please contact us at email@example.com.
If you wish to delete your account, we will do so within a reasonable period of time, but we may need to retain some of your personal data in order to satisfy our legal obligations, or where we have a legitimate reason for doing so.
Cookies are small text files that are placed on your computer by websites that you visit. These text files can be read by these websites and help to identify you when you return to a website. There are "persistent" and "session" cookies. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit http://www.aboutcookies.org. You can at any time manually delete cookies or deactivate the usage of cookies in the settings of your internet browser.
We use our own cookies to recognize you when you visit our website or use our service on your mobile device. This means that you don’t have to log in each time you visit, and we can remember your preferences and settings.
Google Analytics and Google Website Optimizer
You can find more information here, www.google.com/intl/en/policies/privacy/.
Most browsers accept cookies by default. You can use the settings within your browser to control the cookies that are set on your computer or mobile device. However, please be aware that if you deactivate a cookie or if you set your browser to reject cookies, you may not be able to enjoy all of the features of Songstats.
You agree to use the Services for non-commercial use and, above all, fairly. The Services are not to be used for commercial purposes. Songstats reserves the right to limit your identification attempts in any month, or cease to provide our Service to you without further notice. We may change, suspend or discontinue any aspect of Songstats at any time, including the availability of any feature, database and/or content. We may also impose limits on certain features and services or restrict your access to parts or all of the Services without liability. Where these changes or suspensions would amount to a complete termination of the Services you may be entitled to a refund of the reasonable part of any charges paid by you. Continued use of the Application and/or Services may require a download of new releases of software with different functionality and that may have different licence terms.
You acknowledge that the Songstats Website and Applications (and any other Third Party Applications and/or Sites) licensed by us to you are our property (or that of the relevant third party). You are granted a limited, revocable, non-exclusive, non-transferable (without the right to sublicense) licence to use Songstats or any Third Party Application and/or Site for the purpose of accessing and using the Services. Except as expressly authorized by us, you may not copy, modify, translate, reproduce, distribute, publish, broadcast, perform, display, sell, assign, lease or sub-license that content, in whole or in part. You agree not to disassemble, de-compile, reverse engineer, or otherwise attempt to gain access to the source code of the Application or Services or any Third Party Application and/or Site. You will not copy any part of Songstats or any Third Party Applications and/or Sites or make commercial use of, rent, lease, loan, sell, publish, license, sublicense, distribute, assign or otherwise transfer any part of Songstats or such Third Party Application and/or Site to any person. You agree to not use Songstats to: (i) interfere with, manipulate, or take any actions that may undermine the integrity of any rating system used on the Services; (ii) interfere with or disrupt Songstats or servers or networks, or disobey any requirements, procedures, policies or regulations of networks connected to these; (iii) collect or store personal data about other Users of Songstats; or (iv) harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any other User without their prior explicit consent.